Meetings at Amazon and Blue Origin are unusual. When new people come in, like a
new executive joins, they’re a little taken aback sometimes because the typical
meeting, we’ll start with a six-page narratively structured memo and we do study
hall. For 30 minutes, we sit there silently together in the meeting and read.
[...] Take notes in the margins. And then we discuss. And the reason, by the
way, we do study, you could say, I would like everybody to read these memos in
advance, but the problem is people don’t have time to do that. And they end up
coming to the meeting having only skimmed the memo or maybe not read it at all,
and they’re trying to catch up. And they’re also bluffing like they were in
college having pretended to do the reading.
[...] But one of the problems is PowerPoint is really designed to persuade. It’s
kind of a sales tool. And internally, the last thing you want to do is sell.
Again, you’re truth seeking. You’re trying to find truth. And the other problem
with PowerPoint is it’s easy for the author and hard for the audience. And a
memo is the opposite. It’s hard to write a six-page memo. A good six-page memo
might take two weeks to write. You have to write it, you have to rewrite it, you
have to edit it, you have to talk to people about it. They have to poke holes in
it for you. You write it again, it might take two weeks. So the author, it’s
really a very difficult job, but for the audience it’s much better.